Refund Policy

Refunds are only considered for the following reasons:

• Duplicate transactions
• Incorrect course purchases within FAC (foodallergensclasses.com)

For a refund to be considered:

• The purchase transaction did not occur more than two (2) weeks previous.
• No section of the course has been reviewed or studied.
• If applicable to the course, the test has not been started.
• A certificate was not issued for the recent purchase in dispute.

If the above requirements are met, you can request a refund by the following processes:

• Login to your account.
• Create a “Support Ticket” stating the reason why you are seeking a refund.

When we have reviewed your refund request, we will promptly contact you within 24 hours during normal business hours.

For more information, contact the foodallergensclasses.com Online Food Allergens Classes Training Program by one of the following methods:

Phone:
903-893-3717

Contact Support:
https://FoodAllergensClasses.com/account-support

Mail:
EduClasses dba FAC
ATTN: Accounting
1908 W. Taylor St.
Sherman, TX 75092

Updated: 1/17/2024